Team

Creating – and sustaining – a successful team is the ONLY means of removing the entrepreneurial owner from the time and stress demands of day-to-day operations.  This is the singular path to the work-life balance most envisioned when they set off on their journey.  Yet, so many give up on their expansion efforts due to a lack of understanding – and training – related to executing this critical step in the formation of a sustainable business model.  I hope you find the following thoughts helpful.

May
2016

Rule of 3’s (Part 2): Desire and Commitment

May, 2016 by Jim Munro

Let’s finish the ‘Rule of Threes’ concept before moving on to other topics. Here’s the concept recap, but we’ll focus in this article on the third and fourth steps: 3   seconds: to get their Attention 30 seconds: to peak their Interest 3   minutes: to build Desire 30 minutes: to gain Commitment So, you’ve managed to… [read more]

May
2016

Rule of 3’s (Part 1): Relationship before Retail

May, 2016 by Jim Munro

While I don’t know the actual origin of the ‘Rule of Threes’ concept, a globally renowned Coach shared it with me, and I’ve included it in many of my teaching workshops to assist both marketers and service providers with improving the results of their customer interactions. The concept relates to either face-to-face or telephone conversations… [read more]

May
2016

Communications: Understanding Style Differences… Getting Better Results

May, 2016 by Jim Munro

Ever had a conversation or presentation that, while you were uncertain of your preparation or knowledge, seemed to flow very smoothly and yielded a preferred result; yet when you engaged a second person or group in a very similar environment and with a similar aim, the results were far from satisfactory? Sales professionals are currently… [read more]

May
2016

Team Effectiveness: Use a Rational Problem-Solving Process

May, 2016 by Jim Munro

Team effectiveness is the result of several factors, including strong leadership, a well-defined and accepted goal and, of course, a clear – and communicated – plan of action.  One of the other key elements is a common view of the ‘rules of the game’. Establishing how team members will interact, particularly when it comes to… [read more]

Forbes Coaches Council Member